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Q11. An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second call is incoming to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint? 

A. 2 

B. 3 

C. 4 

D. 5 

E. 6 

Answer: B 

Q12. An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones, but receives an error recording when attempting to call someone over the PSTN. The user cannot recall the error recording to provide the specific error message. Which two steps should the network engineer take to begin troubleshooting? (Choose two.) 

A. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again. 

B. Check the region used by the IP phone in Cisco Unified Communications Manager. 

C. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator. 

D. Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager. 

E. Check the gateway to determine which codec is being used by the appropriate dial peer. 

Answer: C,D 

Q13. Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three.) 

A. Local 

B. Cisco Unified Presence Server 

C. Cisco Unified Communications Manager 

D. LDAP 

E. TMS 

F. Outlook 

Answer: A,C,D 

Q14. For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three.) 

A. Certain users changed their extensions. 

B. Certain users are in a different partition. 

C. Certain users are using a different call handler. 

D. Certain users are using a different phone system. 

E. Certain users are being added to Cisco Unified Presence Server. 

F. Certain users are being moved to a different branch office. 

Answer: B,C,D 

Q15. Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two.) 

A. partitions 

B. classes of service 

C. search spaces 

D. user templates 

E. schedules 

Answer: B,D 

Q16. A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.) 

A. Cisco TFTP 

B. Cisco AXL Web Service 

C. Cisco CTI Manager 

D. Cisco Messaging Interface 

E. Cisco Intercluster Lookup Service 

F. Cisco Extended Functions 

G. Cisco Unified Communications Manager 

H. Cisco Directory Sync 

Answer: A,B,C,G 

Q17. Use the router console to view the configuration and answer the question. 

Calls to National numbers are failing. Using the Branch router configuration, correctly determine why these calls are not successful 

A. The port assignment should be 0/0/0:12 

B. The destination pattern should be 90[1-9]T 

C. The character "T" cannot be used in a Pots dial pattern 

D. The digit prefix should be "00" 

Answer: B 

Explanation: 

The National dial peer configuration is shown below: 

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Q18. What is needed to support SIP Early Media? 

A. Media Termination Point 

B. Transcoder 

C. Annunciator 

D. Conference Bridge 

E. DSP 

F. Route List 

Answer: A 

Q19. Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three.) 

A. Cisco Configuration Professional 

B. CPE 

C. CLI 

D. GUI 

E. TUI 

F. Cisco Security Device Manager 

Answer: A,C,D 

Q20. CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this process, which two service parameters must be activated? (Choose two.) 

A. Cisco CAR Web Service 

B. CDR Enabled Flag 

C. Cisco Serviceability Reporter 

D. Call Diagnostics Enabled 

E. Statistics Enabled 

Answer: B,D