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NEW QUESTION 1
The Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing information technology (IT) infrastructure, development, and operations. Drag and drop the ITIL processes that focus on service operation, i.e. operational processes in Service Support, in the correct places.
NEW QUESTION 2
John is the project manager of the NHQ Project for his company. His project has 75 stakeholders, some of which are external to the organization. John needs to make certain that he communicates about risk in the most appropriate method for the external stakeholders. Which project management plan will be the best guide for John to communicate to the external stakeholders?
NEW QUESTION 3
Which of the following processes is responsible for low risk, frequently occurring low cost changes?
NEW QUESTION 4
Which of the following guides provides risk and value statements to help identify and validate the need to execute each control objective?
NEW QUESTION 5
Which of the following roles is used to ensure that the confidentiality, integrity, and availability of the services are maintained to the levels approved on the Service Level Agreement (SLA)?
NEW QUESTION 6
Choose and reorder the steps required in the development of business case.
NEW QUESTION 7
Which of the following systems come under the category of linking systems to connect an enterprise with its customers and supplier?
Each correct answer represents a complete solution. Choose all that apply.
NEW QUESTION 8
Elizabeth is a project manager for her organization and she finds risk management to be very difficult for her to manage. She asks you, a lead project manager, at what stage in the project will risk management become easier. What answer best resolves the difficulty of risk management practices and the effort required?
NEW QUESTION 9
Which of the following are the roles of a CEO in the Resource management framework? Each correct answer represents a complete solution. Choose all that apply.
NEW QUESTION 10
You are the project manager of a large construction project. Part of the project involves the wiring of the electricity in the building your project is creating. You and the project team determine the electrical work is too dangerous to perform yourself so you hire an electrician to perform the work for the project. This is an example of what type of risk response?
NEW QUESTION 11
Which of the following steps are performed in the Scoping phase of IT Assurance methodology? Each correct answer represents a complete solution. Choose all that apply.
NEW QUESTION 12
Which of the following steps of IT governance program decides on the highest priority projects that will help to improve the management and governance of the significant gap areas?
NEW QUESTION 13
Which of the following steps of IT governance program establishes a balanced scorecard mechanism for measuring current performance that are related to the IT governance focus areas?
NEW QUESTION 14
Which of the following are the main benefits of using Information Services Procurement Library (ISPL)? Each correct answer represents a complete solution. Choose all that apply.
NEW QUESTION 15
You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?
NEW QUESTION 16
Which of the following phases of IT lifecycle is governed by a series of stages and gates for managing the lifecycle of projects?
NEW QUESTION 17
Which of the following ISO standards defines the corporate governance of IT?
NEW QUESTION 18
Which of the following strategies includes marketing strategies, new product development strategies, HR strategies and, financial strategies?
NEW QUESTION 19
Which of the following types of risks includes currency risk, liquidity risk, and technology obsolescence?
NEW QUESTION 20
Which of the following essential elements of IT Portfolio Investment Management enables portfolio managers to include or exclude investments, change start and end-dates, adjust budgets and reevaluate priorities?
NEW QUESTION 21
Which of the following objectives are used by the system to increase costs or revenues? Each correct answer represents a complete solution. Choose all that apply.
NEW QUESTION 22
Which of the following methods offers a number of modeling practices and disciplines that contribute to a successful service-oriented life cycle management and modeling?
NEW QUESTION 23
Paul has been asked to complete SWOT analysis for his solution scope. What does SWOT analysis mean?
NEW QUESTION 24
Which positive risk response best describes a teaming agreement?
NEW QUESTION 25
TOGAF is based on four pillars, called architecture domains. Which of the following architecture domains provides a blueprint for the individual application systems to be deployed, the interactions between the application systems, and their relationships to the core business processes of the organization with the frameworks for services to be exposed as business functions for integration?
NEW QUESTION 26
You are the project manager of the NNN project for your company. You and the project team are working together to plan the risk responses for the project. You feel that the team has successfully completed the risk response planning and now you must initiate what risk process it is. Which of the following risk processes is repeated after the plan risk responses to determine if the overall project risk has been satisfactorily decreased?
NEW QUESTION 27
Drag and drop the correct activity loop at the appropriate place.
NEW QUESTION 28
All projects that are presented in your organization must go through a board to review the return on investment, risk, and worthiness of a project. All projects are considered but not all projects are initiated. What is the name of the process that this board is completing in your organization?
NEW QUESTION 29
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