Jun 2021 updated: mb2-700 practice exam

Exam Code: MB2-700 (Practice Exam Latest Test Questions VCE PDF)
Exam Name: Microsoft Dynamics CRM 2013 Applications
Certification Provider: Microsoft
Free Today! Guaranteed Training- Pass MB2-700 Exam.

2021 Jun MB2-700 Study Guide Questions:

Q1. A manager is setting work hours and service restrictions for the resources in a company. What is the smallest unit of time that he can use to define work hours and breaks?

A. 1 minute

B. 15 minutes

C. 30 minutes

D 1 hour

Answer: A

Q2. CORRECT TEXT

Which definition is used to describe how users or equipment are combined to perform a service?

A selection rule

B. resource

C. scheduling

D. weekly schedule

Answer: C

Q3. Which list shows a correct contract life cycle?

A. 1. Draft

2. Active

3. Invoiced

4. On Hold

5. Expired

B. 1. Draft

2. Invoiced

3. Active

4. On Hold

5. Active

6. Expired

C. 1. Draft

2. Invoiced

3. Active

4. On Hold

5. Canceled

D. 1. Invoiced

2. Draft

3. Active

4. On Hold

5. Active

6. Canceled

Answer: B

Q4. When creating a Lead, which type of information can you enter on the Main Lead form?

A. Goals

B. Competitors

C. Additional addresses

D. Products

Answer: B

Q5. You review a Knowledge Base article.

On the Article tab of the ribbon, which option is NOT in the Action group?

A. Submit

B. Unpublish

C. Approve

D. Reject

E. Publish

Answer: E

Q6. What are two ways to find content in Knowledge Base articles?(Choose TWO)

A. search subjects B browse articles

B. search by using keywords

C. search by using templates

D. search for common articles

Answer: A,C

Rebirth mb2-700 exam answers:

Q7. You use Microsoft Dynamics CRM Goal Management to define sales goals over a period of time.

You need to track actual and in-progress values for sales. Which goal metric should you configure?

A. Amount Data Type

B. Rollup Fields

C. Metric Type

D. Fiscal Periods

Answer: D

Q8. You are creating a contract from a Contract template. Which three items are valid allocation units?(Choose Three)

A. Coverage dates

B. Service level agreement

C. Time

D. Code

E. Number of cases

F. Region

Answer: ABE

Q9. You need to edit a Quote.

Which quote status will allow you to make changes to the Quote?

A. Open

B. Active

C. Revise

D. Draft

Answer: D

Q10. When can you resolve, cancel, or delete a case that has activities associated with it?

A. You can resolve cases when all activities associated to the case are completed. You can cancel or delete cases at any time.

B. You can resolve or cancel cases only when the associated activities are closed. You can delete cases at any time.

C. You can resolve, cancel, or delete cases at any time.

D. You can resolve, cancel, or delete cases only when all activities associated with the case are completed.

Answer: B

Q11. Microsoft Dynamics CRM Client for Outlook is installed.

You view an email message from an existing customer. The customer requests a proposal for new business.

You need to create a record for the email message that ensures other users can see the email message.

What should you do?

A. Use details from the email message to create an Opportunity by using the Quick Create form.

B. Track the email message from Outlook by using the Track feature. Then convert the tracked email message to a Lead by using the Convert To feature.

C. Track the email from Outlook by using the Track feature. Then convert the tracked email message to an Opportunity by using the Convert To feature.

D. Track the email message from Outlook by using the Track feature. Then convert the tracked email message to a case by using the Convert To feature.

Answer: C

Q12. You review the Similar Cases section for a case by using the Default Case form. Which cases does Microsoft Dynamics CRM show?

A. cases with the same product

B. cases with similar case descriptions

C. cases with the same customer

D. cases with the same subject

Answer: D

Actual mb2-700 exam answers:

Q13. Which records are included in the Sales Pipeline report by default?

A. Leads with a status of Open

B. Leads with a status of Closed

C. Opportunities with a status of Closed

D. Opportunities with a status of Open

Answer: D

Q14. You review an Opportunity record. Opportunities are configured to use system-calculated pricing. What happens when you click the Recalculate Opportunity button?

A. Current product line item totals are recalculated, and the Est. Revenue field is updated.

B. All pending opportunities for the customer are recalculated and saved to the Est. Revenue field.

C. The Budget Amount field replaces the Est. Revenue field.

D. All active quotes that are associated with the opportunity are added to the Est. Revenue field.

Answer: A

Q15. You need to update the status of a service activity to show that it is ready for billing. Which status value should you use?

A. Closed

B. On Hold

C. Cancelled

D. Open

Answer: A

Q16. What should you configure before you Create goals in Microsoft Dynamics CRM?

A. Fiscal Period

B. Target Value

C. Goal Owner

D. Goal Metric

Answer: D

Q17. How should you add an item to a queue?

A. Route an item to a queue by using a workflow process.

B. Enable a queue for a user.

C. Enable an entity type for queues.

D. Navigate to a queue and select the New Record button.

Answer: B

Q18. User1 is the owner of the Specialists team. User2 adds a case that she owns to the Specialists team’s queue. Who now owns the case?

A. The Specialists team

B. The owner of the Specialist team’s queue

C. User1

D. User2

Answer: D