18 tips on mb2-700 answers

Exam Code: MB2-700 (Practice Exam Latest Test Questions VCE PDF)
Exam Name: Microsoft Dynamics CRM 2013 Applications
Certification Provider: Microsoft
Free Today! Guaranteed Training- Pass MB2-700 Exam.

2021 Apr MB2-700 Study Guide Questions:

Q37. Which Service entity has Quick Create forms?

A. Service Appointments

B. Articles

C. Cases

D. Goals

Answer: C

Q38. Which business is an example of an outgoing service scenario?

A. a blood donation center

B. a landscaping service

C. a hospital emergency room

D. an attorney

Answer: B

Q39. A company tracks competitors by using Connection records instead of using the native Competitors feature in Microsoft Dynamics CRM. The company assigns a Connection with the Connection Roles of Related Opportunity and Competitor between the Opportunity and the Account, which represents the competitor. Accounts have a flag which designates the record as a competitor.

Which statement is true?

A. The Connection record is used to populate the options in the Competitor field on the Opportunity’s resolution activity for Lost Opportunities.

B. A Connection record is created between the Opportunity and the Account.

C. The Competitor/Win Loss report uses the Connection record to indicate how well the organization is doing versus a competitor

D. The Connection record is used to populate the options in the Competitor field on the Opportunity’s resolution activity for Won Opportunities.

Answer: B

Q40. Which two Microsoft Dynamics CRM entities are enabled for queue routing by default?(Choose TWO)

A. Case

B. Contact

C. Activity

D. Lead

E. Account

Answer: AC

Q41. You are building a report with the Report Wizard. Which types of related records can you use in the report?

A. The Primary record type only

B. The Primary record type and five Related record types

C. The Primary record type and one Related type

D. Any number of record types as long as they are related

Answer: B

Q42. You are creating a discount list.

Which two types of discounts can you create?(Choose TWO)

A. Unit

B. Base

C. Formula

D. Amount

E. Percentage

Answer: DE

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Q43. You schedule time off for a resource in Microsoft Dynamics CRM. How are the affected days displayed in the service calendar?

A. as a red block

B. as a green block

C. as a blue block

D. as an orange block

Answer: A

Q44. You are modifying a customer service Case record by using the full form. Which activity type can you add to the service Case record from within the form?

A. Letter

B. Service activity

C. Custom activity type

D. Phone call

Answer: D

Q45. You are creating a new equipment record in Microsoft Dynamics CRM. Which field is required?

A. Description

B. Time Zone

C. Primary Email

D. Site

Answer: B

Q46. A user creates a Lead and converts it to an Opportunity. The user provides several Quotes to the customer. The Opportunity is won. The user now creates an Order from the Quote by using the Create Order process.

On the Create Order dialog box, which action is the user able to perform?

A. Fulfill the order.

B. Specify a ship-to address.

C. Close the originating Opportunity.

D. Add additional write-in Products.

Answer: C

Q47. You need to search and display data from multiple related entities that may be more than one relationship removed from the primary entity. Which tool should you use to display the data?

A. Enterprise Search

B. Role Center

C. Custom Reports

D. List Page

E. Advanced Find Query

Answer: C

Q48. Which entity must you add to an Opportunity record before you can add products to the record?

A. Contacts

B. Price List

C. Exchange Rate

D. Write-in Product

Answer: B

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Q49. You are adding Units to a Unit Group. Which statement is true?

A. A Unit must have an owner.

B. A Unit must have a start date.

C. All Units in the same Unit Group must have the same Base Unit.

D. A Unit must have a quantity.

Answer: D

Q50. You create a personal dashboard that includes personal and system charts. The dashboard also contains the My Accounts view.

You need to share the dashboard with another user.

Which two objects should you share with the other user?(Choose TWO)

A. the My Accounts view

B. the system charts

C. the personal charts

D. the dashboard

Answer: CD

Q51. A user reports that he cannot delete a Knowledge Base article template.

You need to ensure that the user can delete the template. What should you do?

A. Delete all articles associated with the article template.

B. Unpublish the article template.

C. Ensure that the user has the Delete Article permission enabled.

D. Deactivate the article template.

Answer: A

Q52. You are creating a case in Microsoft Dynamics CRM.

Which two entity types are valid for the Customer field?(Choose TWO)

A. Products

B. Leads

C. Contacts

D. Accounts

Answer: CD

Q53. Which characteristic of a contract template governs how many cases a customer is allowed to have against a contract?

A. allotment type

B. contract allotment

C. billing frequency

D. calendar

Answer: A

Q54. You have a Microsoft Dynamics CRM instance that has sample data installed.

Which three items are default areas of the subject tree? Each correct answer presents part of the solution.(Choose Three)

A. default subject

B. service

C. case

D. issue

E. query

Answer: ABE